Our service offering begins with the first consumer inquiry. Our call centers are equipped to handle all claims from both trade and consumer.

We have:

• 24/7 WATS line capability.
• Interactive voice response (IVR) system.
• Tiered script and pathways.
• Hands-on management on duty at all times.

This interactive platform accepts hundreds of calls simultaneously.

Calls are handled with efficiency, diplomacy and confidentiality.